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Marineland Stealth Pro Heater Alert
- Thread starter dkpate
- Start date
sidekicking
New Member
protocl said:whomever returns to the units, please post the experience. need receipt, packaging etc.
I just return my heater at the petsmart in renton I talk to the manager and she let me return it with out the packaging or receipt. the petsmart in federal way and the one in south center will not return them unless you have everything
they gave me store credit not cash which sucks balls
I pick up a fluval heater which I just realize is not fully submersible I'm thinking of tanking it back but they don't have a lot of brands to choose from
Has any one ever try the Aqueon brand??
rattle1972
New Member
February 15, 2011
Dear KEITH,
We're contacting you with important news about your Marineland Stealth PRO Heater. Marineland is investigating quality issues involving the Stealth PRO Submersible Heater line, and out of an abundance of caution, they have stopped selling 100, 150, 200, 250 and 300 watt models. If you have questions about this stop sale or to return these heaters under your Marineland warrantees, please call Marineland Customer Service at 800-338-4896.
Please stop using it immediately and take the following steps:
Unplug the heater from the wall to stop the flow of electricity
Let the heater cool for 15 minutes
Remove the heater from the tank
As a valued customer, your satisfaction is our priority and we would like to offer a replacement or refund for the heater you purchased from us.
Our team of Aquatic Specialists recommends the Marineland Visi-Therm Heaters or Fluval M Submersible Heaters as appropriate substitutes
Please contact Foster & Smith Aquatics Customer Service at 1-800-443-1160 at your earliest convenience to arrange the proper return and exchange/refund of your Marineland Stealth PRO Submersible Heater.
We apologize for any inconvenience this may have caused. Please let us help you continue to enjoy your favorite hobby for many years to come!
Sincerely,
Customer Care Team,
Foster and Smith Aquatics
1-800-443-1160
CustomerService@FosterAndSmithAquatics.com
Dear KEITH,
We're contacting you with important news about your Marineland Stealth PRO Heater. Marineland is investigating quality issues involving the Stealth PRO Submersible Heater line, and out of an abundance of caution, they have stopped selling 100, 150, 200, 250 and 300 watt models. If you have questions about this stop sale or to return these heaters under your Marineland warrantees, please call Marineland Customer Service at 800-338-4896.
Please stop using it immediately and take the following steps:
Unplug the heater from the wall to stop the flow of electricity
Let the heater cool for 15 minutes
Remove the heater from the tank
As a valued customer, your satisfaction is our priority and we would like to offer a replacement or refund for the heater you purchased from us.
Our team of Aquatic Specialists recommends the Marineland Visi-Therm Heaters or Fluval M Submersible Heaters as appropriate substitutes
Please contact Foster & Smith Aquatics Customer Service at 1-800-443-1160 at your earliest convenience to arrange the proper return and exchange/refund of your Marineland Stealth PRO Submersible Heater.
We apologize for any inconvenience this may have caused. Please let us help you continue to enjoy your favorite hobby for many years to come!
Sincerely,
Customer Care Team,
Foster and Smith Aquatics
1-800-443-1160
CustomerService@FosterAndSmithAquatics.com
A
Anonymous
Guest
this blows have bought like 10 of thoes since they came out.
i thought they were the tits! :cry:
i thought they were the tits! :cry: