United Pet Group issues Marineland timer warning

DMD123

Administrator
Staff member
Contributing Member Level III
So the issue is that UL did not authorize the product... it bears some 'unauthorized UL marks'. Ive seen a ton of items that Ive questioned like cheap extension cords with UL labels that I thought they were fakes.
 

cichlid-gal

New Member
bassetman said:
Gee I have four of those, all work ok.
Hi Tom...great to see you. I think I would want to know what the parent organization has to say as they did issue a warning. I would call the 800 number and see what they say...they might replace them at no cost or might just say don't worry.
 

bassetman

Member
I will look into it. They are all on very low wattage lights and never get warm so I am minimally concerned but I will check up on it.
 

DMD123

Administrator
Staff member
Contributing Member Level III
They are pretty awesome when it comes to customer service. I had a recent incident with a 36w UV sterilizer and they asked me to take a few pictures of the issue send them in and they replaced the entire thing with a new unit.
 
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